The 2017 MCAL Quality Symposium will focus on strategic development of leadership skills in the assisted living environment to achieve successful clinical, financial, regulatory and resident experience center/community goals. This year’s MCAL Quality Symposium will also provide in-sight and helpful strategies to navigate workforce challenges and an overview of recent regulatory changes. This is not a generic management intensive; examples are rooted in real-life and daily challenges faced by assisted living team leaders. Participants will learn new skills that can be immediately implemented when they return to their center and/or community.
On Day 1, assisted living team leaders will investigate their frontline leadership skills and explore how to enhance their competence and daily confidence in:
- Communicating with staff and coaching for increasedperformance
- Addressing staff attitude problems
- Setting clear and measurable performance expectations
- Using progressive discipline
- Evaluating or contributing to staff performance reviews
- Managing conflict between staff
- Supporting long-term retention of quality staff
- Change in regulations
On Day 2, assisted living team leaders will explore real-life
workforce challenges and how their teams collaborate now and
what evolution must occur to assure center/community success
- The next generation of interdisciplinary teams
- Attracting and engaging millennials
- Hiring and retaining quality staff in senior care
- Coaching your staff to increased performance
This two-day educational symposium is recommended for assisted living personnel including homes for the aged, adult foster care and other independent and supportive living settings.
- Day 1: On May 3, the continuing education activity is appropriate for adult foster care providers (AFC) and certified assisted living directors (CALD) for a recommended maximum of 6 clock hours of professional development.
- Day 2: On May 4, the continuing education activity is appropriate for adult foster care providers (AFC) and certified assisted living directors (CALD) for a recommended maximum of 6 clock hours of professional development. Participants will have the opportunity to earn up to 6 licensed nursing home administrator (NHA) contact hours and up to 6 nurse contact hours.
HCAM is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
- Lou Ann Brubaker | President/Founder, Brubaker Consulting
- Jay Calewarts | Adult Foster Care & Camp Division Director, Department of Licensing and Regulatory Affairs
- Linda Lawther | President/CEO, Michigan Center for AssistedLiving (MCAL)
Please utilize this form to register for the 2017 MCAL Quality Symposium. Completed forms should be mailed or faxed to the address listed below.
After your registration form has been processed, an event confirmation will be mailed to your attention. Please be sure to include a current email address on this form. If you do not receive a confirmation within 14 business days of submitting your registration form to our office, please contact Kisti Boatright via e-mail at KistiBoatright@hcam.org.
PAYMENT & APPLICABLE RATE
All registration fees are due at the time of registration. We accept Visa, MasterCard or Discover. We will also accept a check or money order payable to MCAL. Incorrect rates will be adjusted to reflect the correct applicable rate and automatically charged accordingly. Should you have questions in regard to your applicable rate, please contact Meggen Galbreath, Finance Specialist, by phone at (517) 622-6188.
CANCELLATION & REFUND POLICY
All refund requests must be made in writing by e-mail to the attention of Kisti Boatright via e-mail at KistiBoatright@hcam.org. Telephone cancellations will NOT be accepted. Individual registration fees, less a 25% processing fee, will be refunded for cancellations received in writing prior to April 21. Cancellations received after April 21 and no-show registrants, will not receive a refund nor a credit to a future program.
Individuals registered to attend this program, but unable to attend, may send an alternate in their place. Please contact Kisti Boatright via e-mail at KistiBoatright@hcam.org. with the first and last name, title and facility/company of both you and your substitute to process this request.
DIETARY RESTRICTIONS/SPECIAL ACCOMMODATIONS
Individuals with special dietary restrictions or who require special accommodations to fully participate in this program, should contact MCAL in writing by e-mail to KistiBoatright@hcam.orgno later than April 21, detailing their need. Please indicate whether the dietary restriction is a preference, allergy or life-threatening allergy.
CONSENT TO USE OF PHOTOGRAPHIC IMAGES
Registration and attendance at, or participating in, HCAM and MCAL events and/or activities constitutes an agreement by the registrant to HCAM and MCAL’s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities.
Should you have questions, please contact Kisti Boatright, HCAM|MCAL Education Assistant, by phone at (517) 622-6194 or by e-mail at KistiBoatright@hcam.org.