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HCAM Proudly Recognizes Hallmark Living Holland for Achieving the Distinguished CMS 5-Star Rating!

Posted: 12.18.17

Hallmark Living Holland, located at 493 W. 32ND St. in Holland, Michigan is noticeably becoming an industry leader and innovator in quality-driven skilled nursing care. It has recently been awarded the esteemed Centers of Medicare and Medicaid Services (CMS) 5-star overall rating. The Holland community was purchased from HCR ManorCare on March 1st 2017 with a clear mission and message: Attaining the highest practicable quality of life and care must be the overarching principles governing all decisions, programs and services!

From its genesis, Hallmark’s business model has stayed consistent to its founding principal. It’s most potent form of marketing is not displayed on oversized billboards or brochures but rather in its short-term-stay guests’ positive clinical outcomes and a healthy sense of community as well as identity that each one of its long-term-care residents feels!

As you walk through its halls, what’s seen and heard is truly special. Neighbors knocking on each other’s doors to complete crosswords together, residents conversing with staff throughout the building about the latest world affairs, some enjoying a meal or snack of their choice in the dining area while others are getting their hair and nails done in the beauty salon. What you experience is life, compassion and a genuine sense of family and community!

Each staff member approaches every day with tremendous excitement, commitment and passion. The titles on their name tags never define their daily scope of responsibility and self-drive to do whatever is required in making sure every single community member palpably feels respected, loved and cared about. From the floor staff all the way up to Hallmark's ownership, walking the halls, laughing with residents, relating to each one by name and even knowing their favorite song or tv actor is experienced daily and brings a smile to the residents faces because they associate Hallmark as being party of their family!

Again, Hallmark is greatly honored by CMS’s recognition and feels blessed to have the awesome privilege of caring for so many inspiring individuals!

Hallmark accepts Medicare, Medicaid and most other insurance carriers. It offers private rehab suites, with private restrooms and a state-of-the-art gym for those seeking short-term stay. It also provides long-term care opportunities, all tailored to fit the residents’ and the families’ desired goals and preferences.

Hallmark of Holland's website is
http://hallmark-hl.com/.

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