HCAM Staff HCAM Staff HCAM Staff
TitleAHCA/NCAL Silver Award Seminar
LocationGreater Lansing Association of Realtors
Address 4039 Legacy Parkway
Lansing, MI 48911
SponsorHCAM & MCAL
Dates 9/28/2018 to 9/28/2018
Time 8:30 AM to 3:30 PM

Registration Note: It is not necessary to log in prior to registering but if you would like to track all of your education registrations made through the HCAM/MCAL website, please login prior to registering.  After registering for an event, you may view it at any time by logging back in and clicking on "My Registrations."  If you are not logged in, it will say "You have no current registrations."  If you need assistance with your Login, please contact RhondaBodell@hcam.org.

The AHCA/NCAL National Quality Awards Program is a progressive program that is based on the Baldridge Criteria for Performance Excellence. Silver awardees outline their systematic approaches and demonstrate sustainable organizational and process results linked to their key customer requirements, success factors and challenges. The tools learned in the Silver Workshop will train your leaders on how to improve your operation, your health care services, engage your workforce and honor resident choice – for the benefit of good outcome for your key customers and results for your organization.

1) Identity key stakeholders.
2) Discuss your stratigic planning & process improvement activities.
3) Understand the difference between capability/capacity.
4) Understand key criteria linkages.
5) Respond to basic/overall category and item criteria.

This workshop will provide participants with the opportunity to earn up to (6) seven contact hours for:

  1. Licensed Nursing Home Administrators (LNHA)
  2. Adult Foster Care Licensee/Administrators (AFC/A)
  3. Certified Assisted Living Director (CALD) ?

Erica Holman, Illuminate HC
AHCA/NCAL Silver Award Senior Examiner

Marianne Kehr, Christian Care Communities
Past Examiner & Award Winner

8:30 AM       Workshop Begins
12:00-1:00   Lunch on Your Own
1:00             Workshop Resumes
3:30 PM       Workshop Concludes

As the Executive Director of Belle Oakes Living Center, I had the opportunity to take my entire Silver Team to the first Silver seminar last year facilitated by HCAM/MCAL and taught by Kim, Angie and Erica. As the team, myself and our owner went through the seminar, I was able to see the "light bulbs" go off for our team who had not had any training in the application process previously. They all came back to our facility with a new perspective, which enabled us to write our winning Silver application this year! We are so excited to continue our journey to Gold and would recommend anyone who is on this journey to go to either the Bronze or Silver workshop as we did and see the results!!!!!


Marianne VanderMeulen, CALD, Executive Director


Important Information: MUST REVIEW

  1. Registration rate of $145 is NON-REFUNDABLE.
  2. Should participants from a facility NOT be able to participate, then the facility may elect to send a substitute representative from the facility to attend at no additional charge.
  3. Participation in this workshop does NOT guarantee award/renewal receipt by AHCA/NCAL.
  4. Lunch will be on your own. However, light continental breakfast & refreshments will be provided.
  5. Please include a current email address as important event information & confirmation of registration will be sent by email only.
  6. A list of materials that you are encouraged to bring to the workshop to complete the application will be emailed to you, if email address is provided below via the registration form.
  7. You are encouraged to bring a laptop to make application writing more convenient.
  8. The program will be held at the Greater Lansing Association of REALTORS® located at 4039 Legacy Parkway, Lansing, MI 48911.
  9. This program is available to HCAM and MCAL members only.

Registration Rate: $145 per facility (up to 2 participants)

Lunch will be on your own from 12:00-1:00 pm

To register now, submit this form to HCAM by fax to (517) 627-3016 or to:
HCAM | 7413 Westshire Dr., Lansing, MI 48917

Available Spaces
NHA Credits6
NHA Approval Num.
AFC Credits6
AFC Approval Num.
Fees none found

Document Bin

  Uploaded Description File
8/7/2018 Silver Award Workshop Registration Brochure .pdf (576KB)
Provider Information
Health Care Association of Michigan | HCAM |
7413 Westshire Drive | Lansing, MI 48917 | Ph: (517) 627-1561 | Fx: (517) 627-3016| ©2019 | Site Credits