HCAM Staff HCAM Staff HCAM Staff
TitleWORKFORCE HAPPINESS: Building a High Performance Culture of Well-Being
LocationCrowne Plaza Lansing West
Address 925 S Creyts Rd
Lansing, MI 48917
Dates 3/25/2019 to 3/25/2019
Time 8:00 AM to 4:00 PM


Successful senior care managers recognize that quality staff is their most valuable asset and low(er) turnover improves EVERY desired outcome. Today, finding, recruiting, orienting and retaining staff is made more difficult due to increasing regulatory, financial, and resident acuity challenges. This program targets best practice strategies that enhance staff stability, as well as the leadership skill-sets that contribute to positive management/staff interactions and relationships.

This program will provide participants the opportunity to earn up to (6) six contact hours for nurses and licensed nursing home administrators.

HCAM is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.


  1. Examine recruiting strategies that resonate more strongly with prospective staff (esp. Millennials).
  2. Describe interview and orientation processes to better select optimal candidates and more quickly assimilate them post-hire into the facility’s culture and daily expectations.
  3. Utilize effective performance management techniques in daily workforce supervision, including proactively coaching, addressing of sub-par performance, evaluating staff performance, and handling conflict.

Long-term care directors of nursing, assistant directors of nursing, nurse managers, RNs and LPNs, administrators and corporate level & facility management.

Lou Ann Brubaker, President of Brubaker Consulting (and frequent HCAM presenter) has more than 30 years’ experience in LTC staff retention success.

This program will be held at the Crowne Plaza Lansing West located at 925 S Creyts Rd., Lansing, MI 48917. MI-NADONA/LTC has reserved a block of rooms at the rate of $135++/night at the Crowne.

This rate expires on March 1, 2019.

To reserve your room now:
• Call 877-322-5544 and reference group code “HCM”
• Visit https://www.crowneplaza.com/lansingwest utilizing group code “HCM”

MI-NADONA/LTC is hosting their annual MI-NADONA/LTC RN Boot Camp March 26-27 at the same venue. Anyone who registers for both programs will qualify for a special reduced Workforce Happiness Seminar rate of $160.

Why not send your nurses for three days of intensive training all at once?!

HCAM Registration Policies
Please utilize this form to register for the 2019 MI-NADONA/LTC Workforce Happiness Seminar.
Completed forms should be mailed to HCAM at 7413 Westshire Dr., Lansing, MI 48917 or faxed to (517) 627-3016.
Event Confirmation
After your registration form has been processed, an event confirmation will be emailed to your attention. Please be sure to include a current email address on this form. If you do not receive a confirmation within 14 business days, please contact Kisti via email at KistiBoatright@hcam.org.
Cancellation & Refund Policy
All refund requests must be made in writing by e-mail to KistiBoatright@hcam.org. Telephone cancellations will NOT be accepted. Individual registration fees, less a 25% processing fee, will be refunded for cancellations received in writing prior to Feb. 22. Cancellations received after Feb. 22 and no-show registrants, will not receive a refund nor a credit to a future program.


Available Spaces
NHA Credits6
NHA Approval Num.
RN Credits6
RN Approval Num.
Fees $160.00 - Special Rate for RN Boot Camp Participants
$225.00 - First Registrant from a Facility - NADONA members AFTER February 22
$300.00 - First Registrant from a Facility - Non-members
$175.00 - Second Registrant from the Same Facility - NADONA members AFTER February 22
$250.00 - Second Registrant from the Same Facility - Non-members

Document Bin

  Uploaded Description File
1/29/2019 Workforce Happiness Registration Form .pdf (554KB)
1/29/2019 NADONALTC Membership Application .pdf (146KB)
Provider Information
Health Care Association of Michigan | HCAM |
7413 Westshire Drive | Lansing, MI 48917 | Ph: (517) 627-1561 | Fx: (517) 627-3016| ©2019 | Site Credits