HCAM Staff HCAM Staff HCAM Staff
TitleMCAL Quality Symposium
LocationHoliday Inn
Address 1951 U.S. 41 West
Marquette, MI 49855
Dates 5/2/2019 to 5/3/2019
Time All Day

MCAL Quality Symposium

Online registration is closed.

You may still register on-site for this event.

The 2019 MCAL Quality Symposium will focus on workforce development and  quality improvement in the assisted living environment to achieve successful operations, workforce commitment and resident care. This is not a generic management intensive; examples are rooted in real-life and daily challenges faced by assisted living team leaders. Participants will participate in development of plans and ideas that can be immediately implemented when they return to their center and/or community.

Target Audience
This two-day educational symposium is recommended for assisted living personnel including homes for the aged, adult foster care and other independent and supportive living settings.

Continuing Education
Final determination of contact hours will be published in the onsite program book.
This continuing education activity is appropriate for adult foster care providers (AFC) and certified assisted living directors (CALD) for a recommended maximum of 12 clock hours of professional development. Participants will have the opportunity to earn up to 12 licensed nursing home administrator (NHA) contact hours and up to 6 nurse contact hours.
HCAM is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing  Center’s Commission on Accreditation.

Day 1

  • 8:00-8:45 am EST: Registration
  • 8:30-8:45 am EST: Welcome & Opening Remarks
  • 8:45-10:15 am EST: Weed, Sex & Leave
  • 10:30-12:00 pm EST: One Word: Collections
  • 12:00-12:45 pm EST: Provided Lunch
  • 12:45-2:15 pm EST: Demystifying Advance Care Planning
  • 2:30-4:00 pm EST: Workforce Secrets Revealed

Day 2

  • 8:00-8:45 am EST: Registration
  • 8:45-9:00 am EST: Welcome & Opening Remarks
  • 9:00-10:00 am EST: Quality Initiatives Part 1
  • 10:45-12:15 pm EST: Quality Initiatives Part 2
  • 12:15-1:00 pm EST: Provided Lunch
  • 2:15-3:15 pm EST: Rules & Statutes Updates for HFA/AFC
  • 3:30-4:30 pm EST: HR Speed Sessions

Once you have registered, please secure your hotel reservation directly with Holiday Inn located at 1951 U.S. 41 West, Marquette, MI 49855. A limited number of rooms have been designated for participants at the discounted group rate of $85++ per night if booked prior to Friday, April 19. Self parking is complimentary at this venue. Room availability and/or the discounted group rate is NOT guaranteed. To reserve your room now call 906-225-1351 and reference “MCAL.”

Education Sessions

Weed, Sex & Leave
DeAndre Harris, Kaitlin Sheets, & Brianna Richardson | Warner Norcross + Judd
Legal developments surrounding the workplace have left employers with more questions than answers these past few years. What does the new recreational marijuana law and Paid Medical Leave Act mean for employers in Michigan? What impact, if any, has the #MeToo movement had on harassment and discrimination in the workplace? In this session, we will discuss these issues and help employers remain compliant in today’s ever-changing workforce.

One Word: Collections
Margaret Chamberlain | Rolf Law
Making sure your facility receives payment for services provided is a daily challenge for nursing facilities. Services are paid for by various insurance and government programs along with the resident themselves. Each payer has different requirements for your facility to get paid – from the resident to Medicare to Medicaid and managed care health plans. This session will look at the various approaches to getting paid from these payer’s and what to do if they are not responsive to your payment requests.

Demystifying Advance Care Planning
Margaret Chamberlain | Rolf Law
Advance Directives, Guardianships, Conservatorships, Oh My! What direction to go and what do each of these entail? And more importantly, how do they affect the Advance Care Planning Process to carry out an individual’s wishes for care? Margaret Chamberlain will share insights and guidance on legal authority for decision making along with implementing Advance Care Planning.

Workforce Secrets Revealed
Cathy Sunlin, HCAM/MCAL
Workforce is a challenging topic in today’s environment and even more so in rural areas. Other industries offer increasing compensation and benefits for positions with far less responsibility and stress. How do you compete to meet the increasing needs for front line staff? Learn how the changes in our industry may affect recruitment, share best practice, and discuss tools and approaches to improve recruitment and retention.

Quality Initiatives Parts 1, 2 & 3
Linda Lawther, MCAL; Laurie Shephard, Ann McMann, Boardman Lake Glens
Linda Lawther will lead an award winning panel of providers experienced in several areas of quality improvement through use of recognized tools available from the National Center for Assisted Living, Michigan Center for Assisted Living and other resources.
The panel will explore the NCAL Quality Initiatives, Trend Tracker, the Assisted Living Cost Calculator as well as the many tools that lead to positive outcomes in the QI process. The panel will also share awards received and the process for attaining these awards and recognition including the impact the award process had on their communities. Panel members may include Laurie Shepard, Ann McMann and Yolanda Pope.

Rules and Statutes Updates for HFA and AFC – includes Exempt Communities
Jay Calewarts, LARA
Jay Calewarts, Licensing Director for HFA and AFC will present an update on HFA and AFC administrative rules and statutes (laws). While rules and laws go through changes, providers are not always aware of the latest or the reasons for changes that occur. Background check costs, exemption from licensure, license renewal costs are just a few examples of items that will be covered in this session. This is a great opportunity for Q & A on the issues providers are facing every day with renewal inspections as well as special investigations.

HR Speed Sessions
Laurie Shephard
Laurie Shepard will lead participants in a series of quick idea sharing in the area of recruitment and retention. These “TED style” presentations will give participants an opportunity to experience several options that could be implemented in their own settings. Participants will also have a chance to share their own ideas and best practices.

Registration may be completed online by clicking on "Register to attend" at the top of the page or you may print the registration and fax it to us with payment to (517) 627-3016 or mail it with payment to HCAM/MCAL. 7413 Westshire Drive, Lansing MI 48917.
After your registration form has been processed, an event confirmation will be emailed to your attention. Please be sure to include a current email address on this form. If you do not receive a confirmation within 14 business days of submitting your registration form to our office, please contact Kisti Boatright via e-mail at KistiBoatright@hcam.org.
All registration fees are due at the time of registration. We accept Visa, MasterCard or Discover. We will also accept a check or money order payable to MCAL. Incorrect rates will be adjusted to reflect the correct applicable rate and automatically charged accordingly. Should you have questions in regard to your applicable rate, please contact Meggen Galbreath, Finance Specialist, by phone
at (517) 622-6188.
All refund requests must be made in writing by e-mail to the attention of Kisti Boatright via e-mail at KistiBoatright@hcam.org. Telephone cancellations will NOT be accepted. Individual registration fees, less a 25% processing fee, will be refunded for cancellations received in writing prior to April 19. Cancellations received after April 19 and no-show registrants, will not receive a refund nor a credit to a future program.
Individuals registered to attend this program, but unable to attend, may send an alternate in their place. Please contact Kisti Boatright via e-mail at KistiBoatright@hcam.org. with the first and last name, title and facility/company of both you and your substitute to process this request.
Individuals with special dietary restrictions or who require special accommodations to fully participate in this program, should contact MCAL in writing by e-mail to KistiBoatright@hcam.org no later than April 19, detailing their need. Please indicate whether the dietary restriction is a preference, allergy or life-threatening allergy.
Registration and attendance at, or participating in, HCAM and MCAL events and/or activities constitutes an agreement by the registrant to HCAM and MCAL’s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities.

Should you have questions, please contact Kisti Boatright, HCAM|MCAL Education Specialist, by phone at (517) 622-6194 or by e-mail atKistiBoatright@hcam.org.


Available Spaces
NHA Credits12
NHA Approval Num.
RN Credits6
RN Approval Num.
AFC Credits
AFC Approval Num.12
Fees $349.00 - Member Rate: PACKAGE A: 2 DAY RATE MAY 2-3, 2019 Rate Inclusions: Registration includes up to 12 contact/clock hours of education, program handouts, breakfasts, and luncheons on May 2-3.
$499.00 - Non-Member Rate: PACKAGE A: 2 DAY RATE MAY 2-3, 2019 Rate Inclusions: Registration includes up to 12 contact/clock hours of education, program handouts, breakfasts, and luncheons on May 2-3.
$225.00 - Member Rate:PACKAGE B: 1 DAY RATE MAY 2, 2019 ONLY Rate Inclusions: Registration includes up to 6 contact/clock hours of education, program handouts, breakfast, and lunch on May 2 only.
$350.00 - Non-Member Rate: PACKAGE B: 1 DAY RATE MAY 2, 2019 ONLY Rate Inclusions: Registration includes up to 6 contact/clock hours of education, program handouts, breakfast, and lunch on May 2 only.
$199.00 - Member Rate: PACKAGE C: 1 DAY RATE MAY 3, 2019 ONLY Rate Inclusions: Registration includes up to 6 contact/clock hours of education, program handouts, breakfast & lunch on May 3 only.
$350.00 - Non-Member Rate: PACKAGE C: 1 DAY RATE MAY 3, 2019 ONLY Rate Inclusions: Registration includes up to 6 contact/clock hours of education, program handouts, breakfast & lunch on May 3 only.

Document Bin

  Uploaded Description File
4/10/2019 19 MCAL Quality Symposium Brochure .pdf (411KB)
Provider Information
Health Care Association of Michigan | HCAM |
7413 Westshire Drive | Lansing, MI 48917 | Ph: (517) 627-1561 | Fx: (517) 627-3016| ©2019 | Site Credits