PBJ/iQIES Updates (SNF)

February 14, 2023, is the deadline for iQIES Payroll Based Journal (PBJ) data submission for dates covering October 1, 2022 through December 31, 2022. 

There are now several ways to contact the Centers for Medicare & Medicaid Services CCSQ Service Center, which is dedicated to supporting iQIES and other reporting functions within CMS. You can now schedule a call with a Service Center Representative at a time that’s convenient for you. Just go to the CCSQ Support Central page and click Schedule a Call. Or you can submit a ticket for support by clicking Request Support.

In addition, the Service Center now offers a new Chat feature. To contact the Service Center via Chat, go to the CCSQ Support Central page and click the Chat icon in the lower right.

To minimize your wait times when requesting assistance, use only one method of communication (phone, email, web, or chat) to contact CCSQ Support. If you cannot reach the support center by phone, email, web, or chat, please schedule a callback through the CCSQ Support Central page. 

Note: Cases are processed in the order in which they are received, regardless of the way the Service Center was contacted. Please allow time for processing. Questions? Contact the QIES/iQIES Service Center by phone 800-339-9313 or email [email protected].