Billers Forum 2022

Billers Forum 2022

Thursday, April 21 | 10:00 am – 4:00 pm EST | Hilton Garden Inn, Lansing, MI

COVID-19 has impacted every aspect of nursing facility operation both clinically and financially. This program will focus on the financial challenges that the pandemic has placed on facilities. As always, getting paid timely and correctly by Medicare, Medicaid and Medicare Advantage plans for the services provided is essential to a nursing facility’s operations. Various billing and eligibility policy changes were created to address the challenges to getting paid throughout the pandemic.

The program will also have a time for reflection on the impact of the pandemic and what the future may hold. Michigan Department of Health and Human Services representatives and our other presenters will hold a question and answer time on Medicaid billing, eligibility during and after the Public Health Emergency (PHE), resident’s stimulus checks, resident trust accounts, LOCD and other topics.

This year’s event will include the following presenters:

  • Janet Glunt, Laurels Health Care
  • Cindy Dunne, ECS Solutions
  • MDHHS Staff
  • Pat Anderson, HCAM

VACCINATION REQUIREMENT: All in-person attendees must be fully vaccinated. Instructions will be sent to you following registration.

LIVE STREAM OPTION: This program will also be available via live stream access. During registration, please indicate if you will be joining us in-person or virtually. If your plans change, you must notify Mary Gettel at HCAM immediately to ensure we have space for you.

Due to the free-form nature of this program, and to allow the greatest flexibility to bring you timely, relevant, and critical information, continuing education contact hours will not be provided.

Register Now!


COVID-19 Related Health & Safety Protocols - Vaccination Requirement

We look forward to safely seeing everyone. HCAM/MCAL is committed to our members’ health and safety.

HCAM/MCAL requires all attendees follow any federal, state or local health and safety standards, as well as any health and safety standards that may be implemented by HCAM/MCAL, the State of Michigan, or the event venue after your registration up to and through the end of the convention.

Our residents are extremely vulnerable to COVID-19. As you know, not all residents have been able to be vaccinated and some have elected against it. Additionally, the data shows breakthrough cases are the most dangerous in this population.

Because of these factors, and to minimize risks, we are implementing the following protocols:

  • VACCINATION: All attendees and guests must be fully vaccinated. Instructions will be sent to you following registration.
  • GREETINGS: Please limit contact with others to “elbow bump” greetings. Please do not shake hands or hug.
  • MASKS: At this time, masks are not required. This requirement may change depending on the positivity rate in the county at the time of the event. We will continue to monitor and update attendees as we get closer to the event.
  • SANITIZING: Hand sanitizer stations will be available.
  • EXPOSURE: Anyone who has experienced COVID-19 symptoms, tested positive for COVID-19, or been exposed to a COVID-19 positive individual within the last 14 days prior to attending convention should stay home to avoid the risk of infecting others.
  • LIABILITY: In-person participants acknowledge that there is a risk of contracting COVID-19 infection and that HCAM/MCAL cannot prevent and is not responsible for such risk of infection to any person who chooses to attend this event in-person.

Due to the rapid changes in variant transmissions, HCAM/MCAL may need to revise these protocols leading up to and during this event. Attendees will be notified of any changes via email.

Registration Policies

REGISTRATION:  Online registration through Swoogo is the only method of registration available for this event.

EVENT CONFIRMATION:  Upon registration, you will receive an email from confirming your registration. Please check your spam/junk folders and whitelist this email address to ensure you receive this email and future communications regarding the event.

CANCELLATION:  All refund requests must be made in writing to Mary Gettel. Individual registration fees, less a $25 processing fee, will be refunded for cancellations received in writing prior to April 15, 2022. Cancellations received after April 15, 2022 and no-show registrants will not receive a refund nor a credit to a future program.

SUBSTITUTIONS:  Individuals registered to attend this program, but unable to participate, may send an alternate in their place. Please contact Mary Gettel with the first and last name, title, facility/company, and email address of both the original registrant and the alternate to process this request.

CONFERENCE ATTIRE:  Business casual attire is suitable for all meetings, sessions, and receptions. Please remember to bring a sweater or jacket for air-conditioned rooms.

QUESTIONS:  Should you have questions, please contact Mary Gettel.

DIETARY REQUESTS:  Dietary restrictions must be indicated on the registration form in order to receive a special meal at food functions. We take every precaution possible, however we cannot guarantee that items are free of trace amounts of allergens and other ingredients.

VIDEOS & PHOTOGRAPHY:  By registering for and/or attending the event, participants acknowledge and agree that data, video, photographs and other image and voice recordings of the event, may be documented by HCAM/MCAL. The data, video, photographs, and other recordings may be used by HCAM/MCAL in any media now known or later invented for any purpose related to HCAM/MCAL’s mission, including educational, promotional and awareness-related use. Registration to this event includes technology that monitors participant activities throughout the event platform, such as session attendance to determine continuing education credit eligibility and virtual expo visits. Participants give HCAM/MCAL unlimited permission to use their name, likeness, image, statements and other information given to HCAM/MCAL, whether through registration, interactions in the platform during the event, or otherwise, that may be necessary for HCAM/MCAL to exercise its rightful use of data, video, photographs and other recordings.

CODE OF CONDUCT: HCAM/MCAL has zero-tolerance for any form of discrimination or harassment, including but not limited to sexual harassment by participants or our staff at our meetings. If you experience harassment or hear of any incidents of unacceptable behavior, HCAM/MCAL asks that you inform either Melissa Samuel, President/CEO, or Mary Gettel, Director of Education, so that we can take the appropriate action.
Unacceptable Behavior is defined as:

  • Harassment, intimidation, or discrimination in any form.
  • Verbal abuse of anyone associated with our event. Examples include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion,
    national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking behaviors.
  • Disruption of presentations during sessions, in the exhibit hall, or at other events organized by HCAM/MCAL throughout the meeting. All participants must comply with the instructions of the moderator and
    any event staff.
  • Participants should not copy or take screen shots of Q&A or any chat room activity that takes place in the virtual space.
  • Participants are strictly prohibited from recording, distributing or otherwise publicizing sessions in any manner, unless prior approval is received in writing from both the association and the individual presenter. All materials are proprietary and protected.
  • Sharing personal event registration sign on information with other individuals to attempt circumventing registration payment.

HCAM/MCAL reserves the right to block access to the event and/or prohibit attendance at any future meeting, virtual or in person, and seek legal action against violators where applicable.

ANTITRUST POLICY: It is the established policy of the Health Care Association of Michigan and Michigan Center of Assisted Living to comply with all laws, including the antitrust laws. Because this event includes individuals representing entities that are or may be competitors, we restrict our communications to the discussion topics specifically addressed by HCAM/MCAL in this event. In order to comply with this policy, please refrain from addressing any issues related to your respective companies’ competitively sensitive proprietary information, including (but not limited to) current or future pricing, rebates, margins, discounts, terms of sale or costs, strategic plans or initiatives, business plans, bidding situations, sales to specific customers, or in specific geographic areas. If you have any questions or concerns about this policy, please contact HCAM/MCAL at

ATTENDEE LIST: HCAM/MCAL does not sell attendee registration information to third-parties. We do share registration information (name, title, facility – no email addresses) with the current
year’s conference sponsors/exhibitors. Within the virtual expo hall, attendee contact information is shared only to the vendor booths you choose to visit.

OPINIONS: The views or opinions expressed by any attendee, speaker or sponsor are not necessarily the views or opinions of HCAM/MCAL.


Hilton Garden Inn Lansing West

Address: 633 N. Canal Rd., Lansing, MI 48917

Phone: +1 517 999 9930