HRSA Begins Provider Relief Fund Repayment Notification

Health Resources and Services Administration (HRSA) began transmitting emails to providers who, based on Provider Relief Fund (PRF) Reporting Period 1 submissions, will receive a Repayment Request Notice via the U.S. Postal Service. These initial email notifications will go to the PRF listed contact(s) and will not contain payment specific information. 

Following the email alert, providers will receive in the mail a hard copy letter containing the Repayment Request Notice. The notice will include a Repayment Request Notification ID Number, the amount to be repaid, and information on HRSA’s Decision Review process:

• Providers who receive an alert email but do not receive a hard copy letter within a week of the alert email should contact the HRSA Provider Support Center at 1-844-968-4207. 
• As with other HRSA emails, be sure to check spam filters and email addresses to make sure the alert email is not in a spam folder. 
• If you have not received an alert email, do not expect to receive a letter. 

Providers should not return funds to HRSA until they have conducted their own due diligence on returning funds and should use the Decision Review process as needed. Once funds have been returned, if they were returned in error, HRSA does not have a mechanism to reissue those dollars. If a provider does have repayment due, such payments must be returned to HRSA 60 days from the date of the Repayment Notification Letter.

More information s available at HRSA’s PRF Repayment and Debt Collection webpage.