Silver Award Workshop Series
August 10, 18, 24, & 31, 2023 | 2 – 5 pm ET
The second step in the AHCA/NCAL National Quality Award Program is the Silver – Achievement in Quality Award. Recipients have three years to apply from the year they receive the Bronze Award. At the Silver Award level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver criteria, based on the Baldrige Excellence Framework, provide applicants with a thorough assessment of how their organization works, its effectiveness and tools for improvement in their approaches. This workshop is about more than an award; besides gaining a better understanding of what examiners are looking for and how to use the award criteria as an improvement tool, you will learn how to use the award process to focus, align and accelerate your performance excellence efforts thus becoming a high-performing organization.